ZFORB Loyalty

Your tier, your earn rate, your privilege.

Six tiers. One ladder. Inherited.

Explorer

Standard earn

Where every journey begins. Standard earn rate, full access to the ZFORB rewards engine.

  • Standard earn rate
  • Full points redemption access
  • Access to all earning channels
ReachOpen to all

Voyager

1.05× earn

You travel with intention. 5% bonus on every earn, plus Atlas AI answers, any hour.

  • 5% bonus earn rate
  • Atlas AI answers, any hour
  • Early access to new properties
Reach5K points
Maintain3.5K points per 12 mo

Pioneer

1.1× earn

You write your own routes. 10% bonus earn, and Atlas AI plans your stays, any hour.

  • 10% bonus earn rate
  • Atlas AI plans your stays, any hour
  • Complimentary check-in upgrade requests
Reach25K points
Maintain17.5K points per 12 mo

Connoisseur

1.15× earn

Discernment refined over a hundred thousand points. 15% bonus earn, and Atlas AI plans and manages your stays, any hour.

  • 15% bonus earn rate
  • Atlas AI plans and manages your stays, any hour
  • Quarterly surprise gift voucher
Reach100K points
Maintain70K points per 12 mo

Maven

Heritage-eligible
1.2× earn

A connoisseur of connoisseurs. 20% bonus earn, an annual upgrade voucher, and Atlas AI plans and manages your stays, any hour. Heritage-eligible after 5 years.

  • 20% bonus earn rate
  • Atlas AI plans and manages your stays, any hour
  • Annual complimentary room upgrade
Reach250K points
Maintain175K points per 12 mo

Icon

Heritage-eligible
1.25× earn

A million points of trust. 25% bonus earn, by-name welcome at every ZFORB property, and Atlas Private: priority planning and handling, any hour. Heritage-eligible after 5 years.

  • 25% bonus earn rate
  • Atlas Private: priority planning and handling, any hour
  • By-name welcome at all ZFORB properties
  • Annual private discovery experience
Reach1M points
Maintain700K points per 12 mo

The Mechanics

How the ladder works.

01 — Earn in

Reward points earned in a rolling 12-month window decide your tier. Cross a tier's earn threshold and that tier is yours — no forms, no applications.

02 — Keep it

Each tier has a gentler maintain threshold — shown on every card above — so an off year doesn't erase your standing. Stay above it and the tier stays yours for the next window.

03 — Heritage

Hold one of the top tiers for five consecutive years and it locks permanently. Heritage status is never demoted — the ladder's quiet acknowledgement of a long association.

Heritage is locked, never demoted.

Hold Maven or Icon for five years and your tier is locked permanently. Heritage cannot be demoted, regardless of future activity. A quiet acknowledgement of a long association.

Where the multiplier applies.

The earn multiplier scales your rate on the cash portion of every completed hotel stay and tour. Reviews, referrals, and bonus campaigns earn at their flat published rate, on every tier. This is the same separation maintained by every major luxury hotel programme; we keep the multiplier a stay-loyalty signal, not a campaign multiplier.

Begin

Every booking earns toward your next tier.