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One ZFORB Points balance. Earn on qualifying hotel stays and tours, collect bonus points with Horizons and with plans that include them, and use your points at checkout on your next booking. Each batch of points shows its validity in your account.
Earn ZFORB Points on the amount you pay for qualifying hotel stays, added to your balance once your stay completes. Your account shows your current earn rate.
Earn ZFORB Points on the amount you pay for qualifying tour packages, added to your balance once your tour completes. Your account shows your current earn rate.
Membership plans that include bonus points credit them to your balance the moment your payment confirms.
StayPass plans that include bonus points credit them to your balance the moment your payment confirms.
Your ZFORB Horizons enrolment credits its points grant the moment payment confirms, plus a First-Stay Bonus when you complete your first stay within the bonus window.
Every point you earn or receive lands in a single ZFORB Points balance: one number, ready at checkout. Every batch of points carries its own validity, shown with it in your account. Your account lists every batch with its validity.
Use your points at checkout on eligible hotel and tour bookings.
Points are not money. They cannot be withdrawn, transferred, sold, or converted to cash. They are a non-monetary loyalty mechanism redeemable only within the ZFORB platform.
Reward points convert to booking discounts at checkout. When you book a hotel or tour, you can choose to apply your available reward points, and the discount is applied directly to your booking total. A minimum balance and an eligible booking value apply — the exact amount you can redeem is shown at checkout and varies by booking value, product, and applicable offer rules.
Every batch of points carries its own validity, shown with it in your account.
No. Points are personal and non-transferable.
No. Points are a non-monetary loyalty mechanism. They can only be redeemed as discounts on ZFORB bookings.
Log in to your ZFORB account and visit the Rewards section. Your balance, earning history, redemption history, and each batch's validity are all visible there.
Each booking takes one offer: your reward points, a coupon or a current promotion. Choose the one that saves you most. Member rates apply alongside it.
There is no annual reset — points are not zeroed at year-end. Every batch carries its own validity from its issue date, shown in your account.
Six integrated products — each delivers value independently, and compounds it together.
Qualifying hotel bookings on ZFORB earn reward points, with or without a membership.
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