Is ZFORB legitimate? The facts you can verify.

Yes. ZFORB is operated by two registered companies: ZFORB International FZCO in Dubai, United Arab Emirates (Trade Licence No. 69270, issued by the Dubai Integrated Economic Zones Authority (DIEZ)) and ZFORB International Private Limited in India (CIN U79110PB2025PTC064280, GSTIN 03AACCZ6176B1ZI). Both are named, with their registered offices, in the Terms of Use, and ZFORB International FZCO holds D-U-N-S® number 57-115-1762 with Dun & Bradstreet. The ZFORB app is available on the App Store and Google Play.

Every hotel booking on ZFORB is confirmed in the hotel's own reservation system and carries a confirmation number you can quote to the hotel. The rate is re-checked live before you pay, the cancellation terms of the rate are shown before you pay, and payments are processed by the certified payment processors named in the Payment & Refund Policy. If a hotel cannot honour a confirmed reservation, the stay is refunded to your original payment method under the Payment & Refund Policy and you can rebook from your account or with Atlas AI at any hour.

ZFORB carries travel heritage since 2017 and is headquartered in Dubai, with more than 100,000 travellers served. It operates through two registered companies, ZFORB International FZCO and ZFORB International Private Limited, both incorporated in 2025, whose licence and registration numbers are listed above for anyone to verify. ZFORB books through the same global travel trade that the industry's largest operators use, every policy is published before you pay, and every confirmed booking sits in the hotel's own system. Judge it by what you can verify: the registrations, the terms and the confirmations are all on this page.

ZFORB is headquartered in Dubai, United Arab Emirates, with operations in India for Indian customers, and serves travellers across the UAE, India, the United States, the United Kingdom, Canada, Australia, Singapore, Thailand, New Zealand, Italy and France. Outside India your contract is with ZFORB International FZCO in Dubai; residents of India contract with ZFORB International Private Limited. The Terms of Use state the contracting entity, the governing law and the dispute forum for each.

That depends on how many hotel nights you book in a year. Membership is built for travellers who stay at hotels regularly and want member rates for a fixed tenure, with a 7-day cooling-off period on an unused Membership. The Configurator on the Membership page shows your number for your tenure and nights before you decide, and nothing sits behind a sales call. Membership is optional: anyone can book hotels on ZFORB without one.

Public booking sites list the public rate for everyone. ZFORB lists public rates too, and member rates below them for customers with a Membership, StayPass or Horizons. In both cases the booking is confirmed in the hotel's system and carries the rate's own cancellation terms. ZFORB adds a rate re-checked live before you pay, member rates for its customers and Atlas AI at any hour.

Only the Membership that owes the payment is affected; your other bookings and products continue as normal. An instalment or annual fee unpaid after the published grace period pauses that Membership until it is settled, and the grace periods, any late fee and the default steps are set out in the Membership Terms before you buy. Nothing is charged without a mandate you have consented to, and you can pause or cancel that mandate at any time.

Approved refunds reflect in your original payment method within 30 working days; most arrive sooner. Hotel refunds follow the cancellation terms of the rate you chose; a Membership cancelled unused within its 7-day cooling-off period is refunded as one figure set out in the Membership Terms. The Payment & Refund Policy sets out the full terms.

Atlas AI answers at any hour on the website and in the app, every booking can be managed from your account, and the Help Centre takes written requests about any booking or product; a written reply follows within 48 to 72 hours. The Terms of Use name a Grievance Officer for customers in India and publish the legal, billing and privacy contacts.

No. ZFORB is not connected with zForex, Zoforex or Z Hotels. Its operating companies are ZFORB International FZCO (Dubai) and ZFORB International Private Limited (India).